Confidentiality and the safety that comes from it is a key component to growth and transformation. However, there are limitations to the confidentiality we can offer during our calls. In accordance to TN state law, we are mandatory reporters. That means if something is shared during our call that indicates someone is a harm to themselves or to others, we are required to seek appropriate help for them. Additionally if a disclosure is made that a child, elderly person or disabled person has been abused or neglected, the law requires that a report be filed with appropriate authorities.